OVERVIEW
Transform your business with optimized Zoho CRM integration
Are your sales, marketing and customer engagement functions working in silos? At OCFO, we specialize in connecting these key business operations with Zoho CRM.
Alongside the tool’s powerful functionality in the Zoho One ecosystem, Zoho CRM’s ability to integrate with existing systems makes a successful implementation a foundation for scale.
We’ll help you simplify workflows, gain real-time insights, improve team collaboration, and make sure Zoho CRM evolves with your business.

As an official Zoho implementation partner,
we help businesses:
Streamline sales and enhance customer engagement
Improve team collaboration through a unified platform
Leverage automation, real-time analytics, and AI-driven insights
Organize customer data and track interactions effectively
Optimize workflows for efficiency and faster deal closures
Scale with a flexible, easy-to-use CRM solution
Zoho CRM Solutions
How does Zoho solve your problem?
In today’s competitive landscape, staying efficient is key. Zoho CRM and Zoho One provide a unified solution to meet your business’s needs and deliver excellent customer service. Eliminate silos with integrated tools for sales, marketing, operations, finance, and more.
Why is Zoho CRM important for my business?
Zoho CRM (Customer Relationship Management) centralizes all customer data, providing a single source of truth that integrates seamlessly with your other apps. From the initial website interaction to the final invoice, Zoho CRM tracks and updates customer information, history, and activity in one place. This gives you a clear view of your sales and marketing efforts, saving time by eliminating the need to duplicate data across systems.
Imagine what you could do if you could have a pulse on your business’s sales and marketing efforts? How much time would you save if you didn’t have to duplicate that data into your other systems?
Ultimately, Zoho CRM helps improve customer relationships, retention, and overall business performance by connecting touchpoints throughout the customer lifecycle.
I have spent so much money on my website, but I am still not seeing the return. How can SalesIQ & PageSense improve my website’s performance?
By integrating SalesIQ and PageSense, you can enhance lead generation by engaging with website visitors in real time and capturing valuable lead data. SalesIQ allows direct interaction with potential customers via live chat, while PageSense tracks user behavior through heatmaps and session recordings. This integration lets you monitor your website’s performance, optimize the visitor experience, and streamline sales efforts, driving lead generation and providing actionable insights to improve ROI.
Our social media is a headache to manage. How can Zoho CRM simplify managing social media?
Zoho CRM and Zoho Social integrate your social media channels into one platform, allowing you to schedule, collaborate, and engage with content efficiently. With consolidated reporting and dashboards across platforms like Facebook, Instagram, LinkedIn, Twitter, Google Business Profile, and more, you can track customer interactions and measure which efforts convert into business. This seamless integration saves time, optimizes social media strategies, and improves ROI by providing insights into your social media performance.
My newsletter software doesn’t have a built-in CRM, and it’s costly to pay for both. What’s the alternative?
Use Zoho Campaigns. It offers the same email, SMS, and social media marketing features as other newsletter platforms, while integrating seamlessly with Zoho CRM. You can segment audiences, customize templates, and track campaign performance—all from one system. Plus, the drag-and-drop editor makes designing emails easy, and real-time reporting helps measure lead conversions effectively.
I have a custom quoting tool on Excel, but it’s not integrated with anything. What can I do?
Use Zoho Creator, a low-code platform that easily integrates your custom tools—like your quoting system—into Zoho CRM and your accounting software. Whether it’s procurement, logistics, fleet management, or B-BBEE Supplier Evaluation, Zoho Creator has you covered. If you have a spreadsheet with formulas, we can automate it, add approval workflows, and much more. It’s all about streamlining your processes, cutting down on manual work, and making sure your financial data syncs smoothly.
Why Zoho CRM integration is essential for your business
Streamline operations
Integrating sales, marketing, and customer service on a single platform with Zoho CRM streamlines workflows, enhances team collaboration, and drives better results across your business.
Instant access to insights
Centralize your business data to improve decision-making, enhance strategies, and drive smarter outcomes with seamless CRM integration.
Scalable solutions
Custom workflows and automation in Zoho CRM adapt to your business’s growth, streamlining processes and improving efficiency as needs evolve.
What we offer
Custom configuration & implementation
Tailor Zoho CRM to your business by customizing modules, fields, and automation for streamlined workflows and increased efficiency.
Advanced automations
Automate manual tasks with intelligent workflows, approval processes, and lead management to improve productivity and sales.
Optimal integrations
Connect Zoho CRM with your existing tools, including email, marketing platforms, ERP systems, third-party applications, and custom API integrations for a fully unified experience.
Data migration & cleanup
Safely migrate from legacy systems while ensuring data accuracy and security to maintain a seamless transition.
Training & ongoing support
Provide expert training and continuous support to your team to maximize the ROI of Zoho CRM.
Why choose Outsourced CFO?
Zoho certified experts
As a Zoho Advanced Partner with expertise in CRM, business automation, and finance, we optimize your systems for seamless efficiency.
Tailored solutions
We understand that each business is unique, and we personalize Zoho CRM to meet your specific needs.
Proven results
As a financial services company, we understand how finance and systems need to work together. We’ve helped businesses boost sales efficiency, automate operations, and elevate customer engagement with Zoho CRM solutions designed to integrate optimally with financial processes.
Testimonials
What our clients say
“Our engagement with the Automation team from OCFO has been excellent from the beginning. From the initial implementation, we have decided to roll out a comprehensive system solution using Zoho One. The technical expertise and service have been of the highest quality, without which we could not have accomplished the kind of efficiencies that we require to grow our business.”
Paul Ricklan
Operations Manager – Ker & Downey
Ready to optimize Zoho CRM for your business?
Let OCFO guide you through the automation journey. Get in touch with us today to discover how Zoho CRM automation can streamline your sales and customer engagement, transforming your business operations.
Why Zoho One?
Cloud-based
Get value out of your system sooner than other business suites on the market, as Zoho is a completely cloud-based system that is quick and easy to deploy. Because of its cloud-based design you are able to access Zoho from multiple devices, anywhere in the world. It is the perfect solution for the business owner or workforce that is remote or constantly on the move and working from a mobile device. Above all, it is reliable and safe with almost uninterrupted uptime meaning it is the ideal “cloud ERP”.
Future-proof your tech stack with open API
Ensuring that the technology you deploy is future-proofed means having easy access to the data that it manages and generates. Zoho has an open API which means that you are able to integrate with existing or future cloud systems or industry specific tools.
One size fits all
Ranging from social and paid media management, marketing ROI, customer relationship management and sales KPIs to project management, business intelligence, HR, legal and much more. Zoho deployed and implemented as a custom ERP solution gives a business the opportunity to use the same technology stack through its various growth phases. It is a user friendly and powerful tool to manage all the activities of a business as and when they arise.
Digital Gold - Data analytics
The currency of the future is data, but without a powerful business intelligence tool to analyze it, businesses could be missing important keys to unlock its growth and success. Zoho Analytics provides a data visualization tool to analyze data from all of the applications within the marketplace as well as other connected or imported sources. Provide management teams the insight across various business processes to support better decision making, in real time.
More value, less friction
Deploying technology stacks that work in functional silos are bound to cause unnecessary friction for you and your team. Zoho One has a single login with access to the 40+ applications, all within the same suite. Gone are the days of costly, bulky ERP solutions that are like trying to fit a square peg into a round hole. Keep your data and your business safe by enabling two-factor authentication, encryption and export restrictions. Manage your organization easily by assigning staff to relevant departments that will give them access based on predefined user rights and roles.
TESTIMONIALS
What Our Clients Say.
Entrepreneurs change the world. They create growth, job opportunities and social impact. We serve entrepreneurs! Hundreds of founders and management teams tap into the expertise of their trusted finance and accounting partner to help scale their companies.
Business is about people. When you partner with Outsourced CFO, a finance professional or team with the right mix of knowledge, skills and experience is personally matched with your company – working with you to create a world class finance function for your growing company. Your success story is our success story.
PARTNERS
Our Clients.
RESOURCES
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FAQ
Frequently Asked Questions
What is Zoho One?
Zoho One is a suite of 55+ applications that are natively integrated. A single sign on allows businesses to navigate seamlessly to the various functions of the business. At the end of the day pulling powerful business insights on each touch point of the business.
What are CRM integrations?
An CRM integration is the process of connecting your CRM software with other softwares or systems. The integration allows for the flow of information between your various sales and marketing activities in order to ensure that there is no friction in the acquisition and delivery of new business.
What is the role of a CRM?
CRM is a technology used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer relationships, retention, and overall business performance. An organization can use it to connect all of the touch points in the marketing process to deal management and ultimately onboarding and execution.
How does Zoho CRM help to achieve business optimization?
Zoho CRM plays a significant role in achieving business integration by providing a platform that centralizes and streamlines customer-related data and processes. It also acts as a helpful aid to the sales & marketing team when carrying out their activities.
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